Legal notice

Legal Notice

Last Updated: 25 October 2026

1. Website Ownership

This website is operated under the trading name CAMBERWELL by CAMBERWELL MART Ltd. This Legal Notice provides information about the business responsible for the website and the terms applicable to its use.

By accessing or using this website, you agree to use it lawfully and in accordance with the applicable website terms and policies.

2. Business Information

The business operating this website can be contacted using the following details:

Business Name: CAMBERWELL
Legal Business Name: CAMBERWELL MART Ltd
Business Contact: +442084529809
Business Email: info@camberwell.shop
Business Address: 221 Camberwell New Rd, London SE5 0TJ, United Kingdom
Live Chat Support: 24/7
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Greenwich Mean Time (GMT)

For questions about our products, orders, deliveries, returns, refunds, or other website matters, please use the contact details provided above.

3. Purpose of the Website

CAMBERWELL operates an online store offering products for home living and garden spaces. The website provides product information and allows customers to browse available items and place orders.

We aim to keep product descriptions, prices, availability information, delivery estimates, and applicable policies clear and accurate. Product information should be read alongside the relevant specifications and terms displayed on the website.

4. Intellectual Property

Unless otherwise indicated, the website's text, graphics, logos, images, layout, and other content are owned by CAMBERWELL, CAMBERWELL MART Ltd, or the respective rights holders, or are used with permission.

You may access and use the website for personal browsing and shopping purposes. You must not reproduce, distribute, modify, publish, or commercially exploit protected website content without the necessary permission, except where permitted by applicable law.

Third-party names, trademarks, logos, and product images remain the property of their respective owners.

5. Accuracy of Website Information

We make reasonable efforts to maintain accurate and up-to-date website information. However, occasional errors, omissions, or changes to product availability and descriptions may occur.

If we identify a material error affecting an order, price, product description, or availability, we will take reasonable steps to address it and communicate with affected customers where appropriate.

Nothing in this notice permits us to disregard an accepted order or remove any consumer rights that apply under applicable law.

6. Orders, Payments, and Delivery

Purchases made through our website are subject to our Terms of Service and other applicable policies.

We currently ship within the United Kingdom, with free standard shipping. Our usual estimates are:

  • Handling time: 1–2 business days

  • Transit time: 3–5 business days

  • Estimated total delivery time: 4–7 business days

  • Order cutoff time: 2:00 PM GMT

Our shipping carriers include Royal Mail, Evri, and DPD UK.

We accept debit cards, credit cards, and Shop Pay, subject to the payment options available at checkout.

For full details, please consult our Shipping Policy and Payment Policy.

7. Returns and Refunds

Our stated returns arrangements provide a 30-day return period for defective and non-defective items, free return shipping, no restocking fee, and exchanges in accordance with our Returns Policy.

Returns are handled by mail using a downloadable and printable return label. Approved refunds are processed within 10 business days, subject to applicable statutory deadlines. Where a replacement is approved, it will be shipped once the original return has been scanned, in accordance with our replacement process.

Please consult our Returns Policy and Refund Policy for full instructions and conditions. Nothing in these policies excludes or restricts any consumer rights that cannot lawfully be excluded or restricted.

8. External Links and Third-Party Services

Our website may include links to third-party websites or use external services, such as payment providers and shipping carriers.

Third-party websites and services may operate under their own terms and privacy policies. We encourage customers to review those terms when using external services.

Nothing in this section excludes responsibility that cannot lawfully be excluded under applicable law.

9. Privacy and Personal Data

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection requirements.

Please review our Privacy Policy for information about the types of personal information we may collect, the purposes for which it may be used, the circumstances in which it may be shared, and the rights available to you.

10. Limitation of Liability

We take reasonable steps to operate our website responsibly and maintain accurate information. To the extent permitted by law, we are not responsible for losses arising from interruptions, technical issues, or circumstances outside our reasonable control.

Nothing in this Legal Notice excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

This notice does not affect your statutory consumer rights.

11. Applicable Law

The use of this website and purchases made through it are subject to applicable laws and regulations.

Where a choice of law or jurisdiction is relevant, mandatory consumer protections applicable to your circumstances will continue to apply. Nothing in this notice is intended to deprive consumers of rights provided by applicable law.

12. Updates to This Legal Notice

We may update this Legal Notice when necessary to reflect changes to our business information, website operations, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date. Customers are encouraged to review this notice periodically.

13. Contact Information

For legal enquiries or questions about the information in this notice, please contact us:

Business Name: CAMBERWELL
Legal Business Name: CAMBERWELL MART Ltd
Business Contact: +442084529809
Business Email: info@camberwell.shop
Live Chat Support: 24/7
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM
Business Address: 221 Camberwell New Rd, London SE5 0TJ, United Kingdom
Time Zone: Greenwich Mean Time (GMT)

Thank you for visiting CAMBERWELL.