Contact information

Contact Us

At CAMBERWELL, we want your shopping experience to be clear and convenient. If you have questions about our home living and garden products, need assistance with an order, or would like information about shipping, returns, exchanges, or refunds, please contact our customer support team.

We will do our best to help you with your enquiry.

How to Contact Us

Email: info@camberwell.shop

Phone: +442084529809

Live Chat: Available 24 hours a day, 7 days a week.

Customer Support Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM GMT

Live chat support is available 24/7. Enquiries received outside our customer support hours may be addressed during the next applicable support period.

Order Enquiries

If you need help with an existing order, please include your order number and the email address used to place your order when contacting us. This will help us locate your order and assist you more efficiently.

You can contact us about:

  • Product information and specifications

  • Order status and delivery enquiries

  • Returns and exchanges

  • Refund requests

  • Damaged, defective, or incorrect items

  • General shopping questions

Please do not send full payment card details or other sensitive financial information by email or live chat.